The controller of personal data collected through tokaminegoce.com (and related domains) is Tokami Négoce, a fruit and vegetable trading and export company operating from Agadir (Morocco) and Toulouse (France).

Contact: contact@tokaminegoce.com · Phone / WhatsApp: +33 6 01 73 95 14.

This policy applies to processing carried out via the website, contact and quote forms, and communications initiated from the published contact details (email, phone, WhatsApp).

It does not cover processing by third-party websites accessible through external links.

Depending on the forms and channels used, we may collect: identity and contact details (name, company, email, phone / WhatsApp); professional information related to your request (products, volumes, destination, schedule, free-text message); technical browsing data (IP address, device type, pages viewed, timestamps) when measurement or security tools are active; and, where applicable, the content of commercial exchanges you send us.

We do not request special-category (sensitive) data through this website.

Your data is used to: respond to contact, quote or information requests; prepare and follow up B2B commercial proposals; manage relationships with partners and prospects; improve the quality, security and performance of the website; and comply with legal and accounting obligations where applicable.

Depending on the case, processing is based on: your consent (including acceptance of this policy when submitting a form); steps prior to entering into a contract, or performance of a contract, at your request; our legitimate interest in developing and securing our B2B activity, while respecting your rights; and/or compliance with legal obligations.

Data is accessible to authorised Tokami Négoce teams.

It may be shared, only as necessary, with technical providers (hosting, transactional email, administration tools) acting as processors, and with authorities where required by law.

We do not sell your personal data.

Contact / quote requests are kept for as long as needed to handle the request, then for up to 3 years from the last exchange for commercial follow-up, unless a longer legal retention applies.

Technical security logs may be kept for a limited period consistent with security purposes.

Afterwards, data is deleted or anonymised.

We implement appropriate technical and organisational measures (access controls, secure hosting, sound administration practices) to protect your data against unauthorised access, loss or alteration.

No system is fully infallible; please report any suspicious incident without delay to contact@tokaminegoce.com.

The site may use cookies or similar technologies that are strictly necessary for operation and, where applicable, audience or performance measurement tools.

You can configure your browser to refuse some or all cookies. Refusing certain cookies may limit some website features.

Under Regulation (EU) 2016/679 (GDPR) and applicable French data-protection law, you have rights of access, rectification, erasure, restriction, objection, portability (where applicable), and the right to withdraw consent at any time.

To exercise your rights: contact@tokaminegoce.com. We may ask for information to verify your identity.

You may also lodge a complaint with the CNIL (www.cnil.fr).

Tokami Négoce operates between France and Morocco. Some data may be processed or accessed from these countries as part of operational and commercial management.

Where transfers outside the European Economic Area are necessary, we ensure they rely on appropriate safeguards or on the grounds provided by applicable law.

This website is intended for professionals. It is not directed at minors. We do not knowingly collect personal data from anyone under 18.

We may update this policy to reflect changes in our practices or in the law. The update date shown at the top of the page is authoritative. Please review it regularly.

For any data-protection question: Tokami Négoce — contact@tokaminegoce.com — +33 6 01 73 95 14 — Agadir (Morocco) & Toulouse (France).